FAQ's

Are all of your rocking pieces in stock?

The majority of our pieces are custom order. We do occasionally have stock on hand. Please contact us for further information.

How long does it take to make a custom piece?

Custom Rocking Piece orders usually take 4-6 weeks to complete. If you require your order urgently please contact us to discuss.

Personalised Laser engraved and cut pieces generally take 2-4 days. Again, please contact us if your order is urgent.

Please note the above timeframes do not include postage/delivery times.

Do you deliver?

Yes we can arrange delivery of rocking pieces within the Gold Coast/Brisbane Area. Please contact us for delivery prices.

Do you ship Interstate?

Please contact us if you are an interstate customer so we can arrange a quote for delivery on all our Big and Bulky items (including Rockers). All other items will be sent via deliver or Post (at our discretion) for a flat rate of $12.50. Please refer to product descriptions where you find more information.

Do you ship Internationally?

Unfortunately we do not offer international shipping at this stage.

Can I view your Rockers prior to purchase?

Please remember not all our rockers are in stock at all times. However, if we do have what your after in stock you are more than welcome to make an appointment to come and view at our Ormeau location. All other toys, games and gifts are available to be viewed also.

Can I customise my order?

YES! If you would like a different colour or slight changes to be made, please let us know during your initial enquiry.

I am wanting to paint my piece myself? Is this possible?

Of course! If you would like to add those special finishing touches yourself then we can make you a raw piece ready for painting or staining. Please contact us for a revised price.

How do I care for my Rocker?

All rockers have been finished with a high gloss varnish or hand painted. Care should be taken to avoid scratches and marks to the wood. Cleaning your rocker should be done with a damp cloth and warm water. Do not use detergents of any type. Rockers should be placed on carpet or a mat to protect the stands from wear. Placement on tiles or floor boards may cause scratching. We advise that you keep your rocking piece out of direct sunlight or high temperatures to prevent damage to the wood (distortion, splitting, cracking or fading).

My Rocker isn't exactly as the one pictured?

Please keep in mind that all of our rocking pieces are individually hand crafted and painted (where applicable) and therefore slight variances should be expected. Variances also occur naturally in different pieces of wood. We believe these variances is what makes each piece unique!